Contact CV Lane & Son
39A Owen Street, Coalville, Leicester, Leicestershire, LE67 3DATelephone: 01530 832 700 Fax: 01530 830 701 Email:
John Lane T/A CV Lane & Son Plumbing & Heating ContractorsRegistered Address:
39A Owen Street, Coalville, Leicester, Leicestershire, LE67 3DAVAT Number: 114 6023 16
We accept most major credit and debit cards
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/